Refund policy

At The Loyal Dog Club, we want you to absolutely love your gear. If you’re not satisfied, we’ll make it right.

We offer refunds for:

Items that were sent incorrectly

Damaged or defective products

Refund requests must be made within 30 days of the purchase date. To request a refund, please contact us at theloyaldogclub@gmail.com with your order number and a brief description of the issue. This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to theloyaldogclub@gmail.com.

For best long-term results, please refer to our washing and care instructions provided with your purchase.